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Field service

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The JAVLN™ Field Service application is a dynamic, totally configurable solution for managing jobs and assets (including virtual assets) that is able to be implemented at any point in your business lifecycle. 

Driven by our powerful, proprietary platform it provides users with access to information through an easy-to-understand graphical format. High levels of automation reduce administration time on a per-job basis and streamline BAU processes. Users enjoy transparency across all jobs and assets, staff and sub-contractors who have access to information and the ability to update from the field. 

Data is displayed in real time so that the latest transactions, events and notifications are available to you as they occur while metrics enable you to pinpoint issues as they arise. 

The JAVLN™ Field Service suite is available via an on-premise licence or as a software-as-a-service solution. 

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Flexibility

Configurable to virtually any business process and workflow. 

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Efficiency

Streamlines administration, reduces overheads and minimises errors. 

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Mobility

Accessible via devices in the field or from remote sites. 

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Future-proof

Fits with existing IT infrastructure and adapts to new needs. 

 

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Auto-creates jobs against assets to assist with scheduling and resource planning.

Facilitates job allocation and allows for auto-allocation of standard jobs. 

Stores all elements of business costs and pricing in the system.

Allows you to create and despatch quotes easily or assign components of the quote for others to complete.

Automates processes such as quote and acceptance notifications, reminders to update data and compliance information.

Captures data such as signatures, photos, plans and attachments from either a browser or mobile device.

Empowers technicians to enter information in the field, reducing administrative time, omissions and errors.

Provides audit-level data for compliance and cost management.

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Case Study - Field service

When Rinnai wanted a job management system that could incorporate both service and installation jobs, they turned to JAVLN.

Learn more>>