Document management software for insurance brokers in Australia and New Zealand

Documents filed where they belong, workflows that guide the way and audits you are always ready for.

JAVLN Officetech is the compliance and productivity backbone for brokers. Documents filed to the right place. Workflows guide every step. Audit evidence builds in the background, ready the moment you need it.

Pop art illustration of a monitor showing a JAVLN Officetech document list with cloud and document icons
Group of people icon

Thousands of subscribers trust JAVLN across Asia-Pacific

Shield icon

Independently audited SOC 2 Type 2 compliant

Tick in a circle icon

Compliance built in; ASIC, IBCOP and APRA aligned

Purpose built for insurance brokerages

Pop art icon of an orange padlock in front of a speech bubble

Non-negotiable
security

with SOC 2 Type 2 compliance, enterprise-standard encryption and role-based controls.

Security standards
Pop art icon of an orange laptop with a white tick on the screen

Microsoft 365
integration built in

with Microsoft tools that insurance brokers use every day: Outlook, Word and Excel.

Microsoft 365
Pop art icon of a magnifying glass showing a tick over documents

Uneditable files
and audit trails

providing legal client interaction records with purpose-built document management.

Audit trails
Pop art icon of a stack of orange documents

Full client context in seconds

with AI that reads recent activity for you: file notes, correspondence, claims movement and document changes.

AI summaries
Pop art icon of orange arrows pointing left and right

Filing and approvals on a set path

with workflows that guide every step, from new business through to renewal.

Workflow automation
Pop art icon of a stack of orange data documents

Documents found in seconds

with search that reads inside policy documents and every version is controlled.

Document search
Pop art illustration of a laptop with a pie chart, cog, cloud and document icons

Cloud native, ready when you are

JAVLN Officetech is a cloud product. Your team works from any browser. Always the latest version. Always the latest security. Protected by MFA and enterprise standard encryption.

True cloud access. Anywhere, any device, secure by default.

Part of the JAVLN Broker Operating System

Pair JAVLN Officetech with JAVLN Platform and the two products form the JAVLN Broker Operating System, where policy data and compliance documentation stay aligned by design. You get a single client record and audit trail, from one vendor.

Two products. One operating system.

JAVLN Officetech interface mockup showing a document list and a documents panel

Aviso Specialty

"For over 20 years, expert insurance broking and risk advisory services business, Aviso Specialty, has relied on JAVLN Officetech to streamline operations, enhance compliance, and support its expanding brokerage network. What began as a solution to solve document management challenges has since become an essential platform that drives productivity and fuels strategic growth."

Read their story

See what JAVLN Officetech can do for your brokerage

Frequently asked questions

What is JAVLN Officetech?

JAVLN Officetech is a document and compliance management system built specifically for insurance brokers. It integrates with Microsoft 365 to centralise documents, tasks and workflows, and pairs with policy management systems to keep every record audit ready.

What is a broker document management system?

A broker document management system (DMS) is software that stores, organises and protects every file a brokerage handles: policy schedules, client correspondence, file notes, claims documents and compliance records. JAVLN Officetech is a purpose built broker DMS with immutable file notes, guided filing workflows, an AI client activity summary and deep Microsoft 365 integration.

How does JAVLN Officetech help with compliance?

JAVLN Officetech captures a non-editable audit trail that provides a legal record of client interactions. Filing is guided. Approvals are logged. Access is role based. APRA, ASIC and IBCOP evidence builds in the background as your team works, so an audit becomes a one click report rather than a project you scope.

Is JAVLN Officetech compliant with Australian and New Zealand regulations?

Yes. JAVLN Officetech is designed to support brokers' compliance obligations under local regulatory frameworks including ASIC and IBCOP requirements, with templates aligned to APRA CPS 230 expectations.

How does JAVLN Officetech differ from JAVLN Platform?

JAVLN Platform manages policy data and transactions. JAVLN Officetech focuses on document management, compliance workflows and business productivity. The two products work together via a two way integration that connects policy, client and document management into one operating environment: the JAVLN Broker Operating System.

Is JAVLN Officetech secure?

Yes. JAVLN Officetech is SOC 2 Type 2 compliant and built on the Essential Eight cybersecurity framework. Documents are protected with MFA, enterprise standard encryption and role based access controls, backed by regular penetration testing and security audits.

Does JAVLN Officetech integrate with Microsoft 365?

Yes. JAVLN Officetech integrates with Outlook, Word, Excel and PowerPoint. Brokers file emails directly from Outlook into the right client and policy folders, edit and save documents in place using insurance ready templates and use an integrated Outlook toolbar to attach files from Officetech into outgoing emails.

Does JAVLN Officetech integrate with existing broker software?

Yes. JAVLN Officetech integrates with JAVLN Platform and Microsoft 365, and some other broker management systems like Insight and Winbeat. JAVLN Officetech is a Steadfast approved supplier for document management software.