Insurance broker compliance software for local regulations

Audit readiness. Why evidence beats effort.

Audits or monitoring visits can incite panic for some brokers. Days spent hunting through email archives, shared drives, and paper files, trying to piece together client records. You know you put in the effort and ticked all the boxes, but without proof, that effort could all be in vain.

Here's the reality: regulators aren't looking for perfection. They're looking for evidence of consistent, systematic processes. They want to see complete records, consistent application of your policies, and the ability to retrieve documentation quickly when requested. The gap between what you actually do and what you can prove creates risk, and that's where most compliance failures happen.

JAVLN Officetech makes audit-readiness possible by locking records at creation, automating consistent filing, and enabling instant retrieval of any document. When you can demonstrate compliance without scrambling, you protect your licence, your reputation, and your peace of mind.

Discover how to make audit-readiness your default state, not your emergency response.

LET'S GET AUDIT READY

Build client trust with bulletproof Informed Consent

The challenge

Proving you obtained consent months after a conversation is a regulatory nightmare. Lost emails and paper trails create liability.

The solution

Every client agreement is captured, timestamped, and immutably linked to the client file.

An isometric illustration showing a digital document signing process, with a document on a tablet being signed with a stylus, connected to a secured digital vault with a padlock.

How it works

Never lose track of consent: Automatically captures, timestamps, and links every consent interaction to client files with immutable audit trails.

Stay ahead of requirements: Tracks renewals and expiry dates with automated reminders, ensuring every policy change is backed by documented consent.

Prove compliance instantly: Export complete consent history in seconds during audits or disputes with non-editable documentation.

Real-world impact

Stop scrambling through emails and paper files during audits. With JAVLN Officetech, you can produce complete consent documentation in seconds, giving you confidence and peace of mind.

WATCH OUR INFORMED CONSENT WEBINAR

Never miss a compliance requirement

Australian and New Zealand regulations require 7-year retention of all client, policy, financial, and advice records. JAVLN Officetech ensures every document is secure, retrievable, and auditable, protecting you during regulatory reviews, disputes, and client inquiries.

Three pillars of compliance record keeping

1. Guided organisation

Stop wasting time manually filing documents or worrying about misfiled records.

Guided filing reduces misfiling errors (by recommending the correct client folders using Conversation IDs) nand ensures consistent folder structures
Maintains regulatory-compliant folder structures automatically
Links related documents across policies and time periods
Template-based workflows ensure every document type is handled consistently

2. Complete audit trails

Create an immutable record of every action, change, and interaction.

Immutable file notes create non-editable records, that are time and date stamped
Tracks who accessed documents, when, and what changes were made
Records all changes with timestamps and user identification
Maintains version history for all client communications and policy updates
Logs policy updates and renewal activities automatically

3. Audit-ready reporting

Generate compliance reports in minutes, not hours.

One-click compliance reports for regulatory submissions
Export complete audit trails with full documentation
Automated 7-year retention meets Australian and New Zealand requirements
Text-based search finds any word inside any document instantly
Custom report generation for specific audit requirements

Why JAVLN Officetech leads in broker compliance

Purpose-built for insurance broker regulations

Unlike generic document management systems, JAVLN Officetech is designed for the specific compliance challenges facing insurance brokers.

Regulatory intelligence

Built-in templates for ASIC and APRA reporting requirements
Compliance checking against current regulations
Updates pushed automatically as regulations change
Integration with most Policy Management Systems for seamless data flow

Client protection focus

Automated Privacy Act compliance for client data handling
Secure access to client data with granular permissions
Encrypted data transmission and storage
Regular penetration testing and security audits

Microsoft 365 integration for compliance

Leverage your existing investment

JAVLN Officetech's deep Microsoft 365 integration means compliance tools work seamlessly with your existing workflow:

Outlook integration captures all client emails and their attachments, saved directly into the relevant client file using Conversion ID to eliminate misfiling
Work with Word, Excel and PowerPoint, saving them straight into JAVLN Officetech. You can use pre-determined templates to ensure consistency and regulatory alignment
When composing an email in Outlook, you can insert attachments directly from JAVLN Officetech
Collaborative editing is supported by users needing check documents in and out, ensuring version control and streamlining collaborative editing
JAVLN Officetech includes an inbuilt template system allowing users to access the same templates - this reduces creation time and maintains consistent branding and messaging across company documents. These templates can be linked to tasks to streamline workflows, and include the ability to add merge fields from the CRM.

Stay ahead of insurance regulations

Proactive compliance management

The regulatory landscape for insurance brokers continues to change. JAVLN Officetech helps you stay ahead:

Regular updates

Automatic software updates include compliance features
Regulatory change notifications and implementation guidance

Local expertise

Locally-hosted data centers ensuring data sovereignty
Support team with deep insurance industry knowledge
Regular compliance webinars and training sessions

Compliance confidence and audit-readiness

with JAVLN Officetech