Insurance broker compliance software for local regulations

Navigate insurance regulations with confidence. JAVLN Officetech provides the purpose-built compliance backbone that guarantees audit-readiness, mitigates regulatory risk, and enforces best practice document management; so you can focus on growing client relationships.

Essential Eight compliance, built in and audit-ready

JAVLN Officetech aligns with the Australian Government's Essential Eight cybersecurity framework, providing documented and enforced security measures that insurance brokers need for regulatory compliance. Our platform includes:

Application control with whitelisting and automatic updates
Patch management ensuring systems remain secure and compliant
Microsoft Office macro settings configured for security
User application hardening to prevent unauthorised access
Restrict administrative privileges with role-based access control
Multi-factor authentication for all user accounts
Daily backups with secure, encrypted storage
Regular vulnerability assessments and remediation tracking

JAVLN Officetech compliance wheel graphic showing Essential Eight security for brokers

Unlike generic platforms requiring security bolt-ons or expensive third-party audits, JAVLN Officetech gives you documented proof of compliance that's ready for any regulatory review.

Build client trust with bulletproof Informed Consent

The challenge

Tracking verbal consents, managing paper trails, and proving you obtained proper consent months ago during an audit is stressful and risky. Miss one piece of documentation, and you're exposed to regulatory penalties and client disputes.

The solution

JAVLN Officetech automatically captures, timestamps, and links every consent interaction to the relevant client file - creating an immutable audit trail that protects your business and strengthens client trust.

Insurance broker using informed consent tracking system on laptop with client documents

How it works

Never lose track of consent: Automatically captures, timestamps, and links every consent interaction to client files with immutable audit trails.

Stay ahead of requirements: Tracks renewals and expiry dates with automated reminders, ensuring every policy change is backed by documented consent.

Prove compliance instantly: Export complete consent history in seconds during audits or disputes with non-editable documentation.

Real-world impact

Stop scrambling through emails and paper files during audits. With JAVLN Officetech, you can produce complete consent documentation in seconds, giving you confidence and peace of mind.

WATCH OUR INFORMED CONSENT WEBINAR

Never miss a compliance requirement

Australian and New Zealand regulations require 7-year retention of all client, policy, financial, and advice records. JAVLN Officetech ensures every document is secure, retrievable, and auditable, protecting you during regulatory reviews, disputes, and client inquiries.

Three pillars of compliance record keeping

1. Automated organisation

Stop wasting time manually filing documents or worrying about misfiled records.

Guided filing reduces misfiling errors and ensures consistent folder structures
Auto-files documents to correct client folders using Conversion IDs
Maintains regulatory-compliant folder structures automatically
Links related documents across policies and time periods
Template-based workflows ensure every document type is handled consistently

2. Complete audit trails

Create an immutable record of every action, change, and interaction.

Immutable file notes create non-editable records of all interactions
Tracks who accessed documents, when, and what changes were made
Records all changes with timestamps and user identification
Maintains version history for all client communications and policy updates
Logs policy updates and renewal activities automatically

3. Audit-ready reporting

Generate compliance reports in minutes, not hours.

One-click compliance reports for regulatory submissions
Export complete audit trails with full documentation
Automated 7-year retention meets AU/NZ requirements
Text-based search finds any word inside any document instantly
Custom report generation for specific audit requirements

Why JAVLN Officetech leads in broker compliance

Purpose-built for insurance broker regulations

Unlike generic document management systems, JAVLN Officetech understands the specific compliance challenges facing insurance brokers.

Regulatory intelligence

Built-in templates for ASIC and APRA reporting requirements
Compliance checking against current regulations
Updates pushed automatically as regulations change
Integration with most Policy Management Systems for seamless data flow

Client protection focus

Automated Privacy Act compliance for client data handling
Secure access to client data with granular permissions
Encrypted data transmission and storage
Regular penetration testing and security audits

Microsoft 365 integration for compliance

Leverage your existing investment

JAVLN Officetech's deep Microsoft 365 integration means compliance tools work seamlessly with your existing workflow:

Outlook integration captures all client emails and their attachments, saved directly into the relevant client file using Conversion ID to eliminate misfiling
Work with Word, Excel and PowerPoint, saving them straight into JAVLN Officetech. You can use pre-determined templates to ensure consistency and regulatory alignment
When composing an email in Outlook, you can insert attachments directly from JAVLN Officetech
Collaborative editing is supported by users needing check documents in and out, ensuring version control and streamlining collaborative editing
JAVLN Officetech includes an inbuilt template system allowing users to access the same templates - this reduces creation time and maintains consistent branding and messaging across company documents. These templates can be linked to tasks to streamline workflows, and include the ability to add merge fields from the CRM.

Stay ahead of insurance regulations

Proactive compliance management

The regulatory landscape for insurance brokers continues to change. JAVLN Officetech helps you stay ahead:

Regular updates

Automatic software updates include compliance features
Regulatory change notifications and implementation guidance

Local expertise

Locally-hosted data centers ensuring data sovereignty
Support team with deep insurance industry knowledge
Regular compliance webinars and training sessions

Compliance confidence and audit-readiness with JAVLN Officetech