Transform chaos into control with intelligent tasks and workflows.


Stop juggling spreadsheets, sticky notes, and manual reminders. JAVLN Officetech's intelligent task management system turns overwhelming daily operations into streamlined, manageable workflows. This means your team stays organised, compliant, and focused on what matters most: serving clients.

From manual tasks to smart workflows

Built-in task management for insurance brokers.

 

Smart task creation and assignment – Generate tasks manually or automatically from your broking system, with clear deadlines and priorities that keep your team aligned

Structured workflow steps – Guide your team through complex processes with simple checkpoints, text capture, reassignment triggers, and automated email steps that eliminate guesswork

Real-time progress tracking – Monitor task completion across your entire team with comprehensive task lists, status updates, and progress visibility that prevents things falling through cracks

Bulk operations and smart filtering – Import renewal tasks in bulk, filter by client/category/deadline, and manage multiple tasks simultaneously to save hours of administrative time

Complete task history – Access comprehensive task records for every client interaction, providing full context and demonstrating professional duty of care

Flexible deadline management – Extend deadlines when client needs change, set priority levels for urgent matters, and never miss critical renewal dates

Team collaboration features – Share task visibility across all team members with collaborative note-taking and bulk reassignment capabilities for seamless workload management

Template-based consistency – Standardise workflows across your team to minimise errors, ensure consistent documentation, and maintain professional standards

Solve other broker challenges

 

Informed consent compliance – Mandatory workflow steps prevent progression until consent is obtained, with ASIC-compliant templates and audit-ready reporting for July 2025 regulations

Microsoft 365 integration – Capture Outlook emails automatically, launch document templates directly from tasks, and sync deadlines with your calendar within your existing environment

Comprehensive record keeping – Smart-file documents to correct client folders with complete audit trails and immutable file notes that support regulatory compliance

System connectivity – Seamlessly integrate with your existing broking systems and third-party tools through API capabilities and automated data flows

Enterprise security – Essential Eight compliance, multi-factor authentication, and encrypted data storage protect sensitive client information throughout all workflows

Ready to eliminate the chaos of manual task management?

Schedule a personalised demonstration and see exactly how JAVLN Officetech can guide your brokerage workflows, ensure compliance, and boost your team's productivity.