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We’re proud to share that we have successfully completed our SOC 2 Type 2 compliance report for both our JAVLN platform and JAVLN Officetech products.
So what does this actually mean, and why should you care?
SOC 2 (System and Organisation Controls) is like a comprehensive health check for technology companies. It’s an independent audit that examines how we protect your data and maintain our systems. Think of it as a detailed report card that covers the key areas of: security, availability and confidentiality.
The “Type 2” part is important, a SOC 2 Type 2 report means auditors didn’t just look at our policies on paper. They spent time testing whether our controls actually work in practice, day in and day out.
For insurance brokers, this certification sits alongside frameworks like the Essential Eight cybersecurity mitigation strategies developed by the Australian Cyber Security Centre (ACSC), and are all part of building a robust cybersecurity foundation that protects your business and clients.
For us, SOC 2 compliance isn’t just a badge of honour (though we’re certainly proud of it). It’s proof that our commitment to security and reliability isn’t just talk, it’s built into everything we do.
This compliance report validates our investment in robust infrastructure, secure development practices, and comprehensive data protection. It demonstrates that we’re serious about being a trusted partner for insurance brokers who depend on our platforms every day.
As an insurance broker, you handle sensitive client information daily. Whether you hold an AFSL or operate under one, regulators expect you to keep up with cybersecurity standards. You need to know that your technology partners take data security as seriously as you do. Our SOC 2 compliance gives you that confidence.
Here’s what this means in practical terms:
Peace of mind: Your client data is protected by enterprise-grade security controls that have been independently verified.
Compliance confidence: Our report helps you meet your own regulatory requirements and demonstrate due diligence to your clients. It’s another layer in your cybersecurity framework, working alongside practices like the Essential Eight.
Reliable service: The availability standards we maintain mean you can count on our platforms when you need them most – whether it’s during renewal season or when urgent claims need processing.
Professional assurance: You can confidently tell your clients that your technology partners meet the highest industry standards for data protection and system reliability.
When technology providers in the insurance space maintain high security standards, it benefits everyone. It builds trust with clients, raises the bar for the entire industry, and demonstrates that insurance technology is reliable.
As the insurance industry continues its digital transformation, and as cyber threats become more sophisticated, having certified, secure platforms becomes increasingly important. We’re proud to be part of raising those standards and supporting brokers in their ongoing compliance efforts.
Data breaches are business survival issues in our industry. They can lead to permanent damage to your reputation, substantial regulatory penalties, critical business interruption, and unexpected remediation costs. Our SOC 2 compliance is one more shield in defence against these risks.
SOC 2 isn’t a “set and forget”, it requires ongoing effort, not a one-time setup. We follow a continuous audit process, consistently improving our controls and maintaining the highest standards for data protection and system reliability.
In an industry built on trust, security is fundamental. Our SOC 2 Type 2 compliance is a commitment that we’re doing everything we can to protect data and keep our systems running smoothly.
Combined with our adherence to frameworks like the Essential Eight, this SOC 2 Type 2 compliance report gives our customers confidence, knowing your technology partner has your back.
