Insurance brokers face increasing cybersecurity threats while handling sensitive client data daily.
JAVLN Officetech provides a comprehensive cloud-based solution that aligns with the Australian Cyber Security Centre’s Essential Eight framework and is currently undergoing SOC2 Type 2 audit certification.
Our platform leverages Microsoft Azure’s enterprise-grade security infrastructure to protect your client information, ensure regulatory compliance, and maintain business continuity – allowing you to focus on serving clients while we safeguard your digital assets.
Why cyber security matters for insurance brokers
Data breaches are a business survival issue. A security incident can result in:
- Damaged reputation and lost client trust
- Regulatory penalties
- Business disruption
- Financial remediation costs
The Essential Eight framework provides a practical roadmap for protecting your brokerage from these risks and giving you peace of mind.
The Essential Eight: Your cyber security foundation
ACSC’s Essential Eight represents the fundamentals every organisation should implement for cyber resilience. Here’s how JAVLN Officetech addresses the eight foundations.
1. Application control
What it means: Restricting which software can run on your systems to prevent malicious programs.
How JAVLN Officetech helps:
- Our cloud hosted solution benefits from Microsoft Azure’s sophisticated application control features, such as
- Prevention of unauthorised users from gaining access to the application servers
- MIME type verification to prevent unsupported file types from being uploaded to the system
- PDF file sanitisation to guard against malware
- User input sanitisation – checking content saved by users such as HTML is restricted to a whitelist only
- We implement strict software deployment protocols, ensuring only validated and secure applications operate within our platform and trained, qualified professionals have access to the platform.
2. Patch applications
What it means: Regularly updating software to fix security vulnerabilities before they can be exploited.
How JAVLN Officetech helps:
- Microsoft Azure automatically manages infrastructure patching
- Our team ensures timely updates and vulnerability fixes for JAVLN applications
- We follow strict secure development practices for our web applications and proactively perform regular security checks on our software.
- Our upgrade program releases new versions of JAVLN Officetech that often include a combination of new features, general enhancements , bug and security fixes.
3. Configure Microsoft Office macro settings
What it means: Preventing macros from running in Office documents, a common attack area in the insurance industry.
How JAVLN Officetech helps:
- JAVLN Officetech does not use Microsoft Macros in the product and does not provide an option for users to create macros in Microsoft Office products.
4. User application hardening
What it means: Configuring web browsers and other applications to minimise security risks.
How JAVLN Officetech helps:
- Our cloud platform is optimised for access through modern, secure web browsers
- We follow strict secure development practices for our web applications and proactively perform security checks on our software
5. Restrict administrative privileges
What it means: Limiting who can make system changes to prevent unauthorised access.
How JAVLN Officetech helps:
- We leverage role-based access control for granular permission management
- JAVLN provides fine-tuned access controls for client administrators
- We follow the principle of least privilege, meaning users only get the permissions they absolutely need
6. Patch operating systems
What it means: Keeping operating systems updated against known vulnerabilities.
How JAVLN Officetech helps:
- Azure’s cloud infrastructure includes automated operating system patching and maintenance.
- JAVLN Officetech in the cloud (Microsoft Azure) means our customers do not need to worry about keeping company-owned servers up to date.
7. Multi-factor authentication (MFA)
What it means: Requiring multiple verification methods to access systems which is crucial for protecting client policy information.
How JAVLN Officetech helps:
- JAVLN Officetech is integrated with Google and Microsoft Authenticator apps.
- All users accessing the JAVLN Officetech system are required to use Multi-Factor Authentication
8. Regular backups
What it means: Ensuring data can be recovered after an incident for business continuity in insurance.
How JAVLN Officetech helps:
- Provides a comprehensive backup regime for disaster recovery
- Implements regular backups of our platform and your data
Why we prioritise secure cloud solutions
JAVLN Officetech leverages enterprise-grade cloud infrastructure to provide insurance brokers with enhanced security and reliability:
- Comprehensive security architecture: Our cloud platform features advanced threat protection, encryption and regular security assessments to safeguard your sensitive client data
- Local data sovereignty: We prioritise security and compliance by storing data in ISO 27001 certified Azure data centers located within Australia, keeping your clients’ information securely within national borders.
- Enterprise-level reliability: Our infrastructure utilises systems and capabilities to deliver exceptional uptime and business continuity
- Robust disaster recovery: Comprehensive backup solutions and recovery protocols protect against data loss
- Compliance focus: Our cloud architecture helps your brokerage meet regulatory requirements while simplifying your compliance journey
What this means for your brokerage
With JAVLN Officetech, you can:
- Focus on clients while we handle security as your technology partner
- Demonstrate robust protection of client information
- Meet data protection regulatory requirements
- Potentially reduce cyber insurance premiums
- Gain peace of mind with industry-aligned security practices
Next steps to protect your brokerage
1. Review your internal systems against ACSC’s Essential Eight framework
2. Contact JAVLN Officetech to learn more about our secure document and task management software, designed specifically for the insurance industry.
3. Schedule a demonstration of our secure document management software, designed specifically for insurance brokers
In today’s compliance driven insurance landscape, robust cyber security isn’t just good practice, it’s good business. By partnering with JAVLN Officetech, you’re taking a proactive approach to protecting what matters most: your clients’ trust and your brokerage’s reputation.
