JAVLN protects broker and client data with SOC 2 Type 2 certification across both products, encryption in transit and at rest, multi-factor authentication, role-based access and round-the-clock monitoring. Your data is hosted in accredited Australian and New Zealand data centres. This page explains how we keep it safe and how we help you meet your own obligations.
Yes. JAVLN Platform and JAVLN Officetech are both SOC 2 Type 2 certified, the standard that tests a vendor’s security controls over time rather than on a single day. Data is encrypted, access is limited by role and monitored around the clock, and everything is hosted in Australian and New Zealand data centres.
In an industry built on trust, security is the foundation everything else stands on. Brokers, agencies and underwriters hold some of their clients’ most sensitive information, so protecting it is a shared responsibility between you and the technology you rely on. The detail below covers our certifications, where your data lives and how to run due diligence on any provider.
SOC 2 (System and Organisation Controls) is an independent audit of how a technology company protects data. The Type 2 part is the important bit. A Type 1 report confirms controls exist on a single date, the equivalent of checking the fire extinguishers are on the wall.
A Type 2 report tests whether those controls work consistently over six to twelve months, the equivalent of running fire drills all year. Type 2 is the stronger assurance, and both JAVLN Platform and JAVLN Officetech hold it.
The audit covers the criteria that matter most to brokers:
JAVLN data is hosted in accredited Australian and New Zealand data centres and built on enterprise cloud infrastructure. That gives you a level of physical and digital security, monitoring and resilience that an individual brokerage would find hard to replicate on its own hardware.
It feels safer to keep data on a server you can see. In practice an office server is patched on your team’s schedule, watched during business hours and only as protected as the room it lives in. Certified cloud infrastructure brings continuous monitoring, automatic patching and dedicated security expertise at a scale most firms could not fund alone. For the full comparison, read our guide to cloud and on-premise insurance software.
Strong security is a partnership. SOC 2 Type 2 covers your software vendor. The Essential Eight covers your brokerage.
It is a set of eight practical controls from the Australian Cyber Security Centre: keep software patched, control who has access, add MFA, harden settings and keep tested backups.
JAVLN supports your alignment with MFA, role-based access, encrypted storage, automatic patching and daily backups, so good security habits fit the way you already work.
Whether you hold an AFSL or operate under one, regulators expect due diligence when you choose technology partners. A simple question gets you most of the way: “Are you SOC 2 Type 2 certified, and can I see the report?” A reputable vendor shares it under NDA. From there, ask about encryption, MFA, data location and incident response. We are happy to walk procurement and security teams through ours.
Security is also a conversation you have with clients, and it is easier in plain language. The essentials, in five points you can use:
Security that protects your clients and stands up to your regulator. Book a demo, or ask our team for the SOC 2 Type 2 report.
