How to talk to clients about data security (without the tech speak) As an insurance broker, you know trust is everything. But how do you talk to clients about data…
SOC 2 compliance: Why your technology partner's report card matters JAVLN has successfully achieved SOC 2 Type 2 compliance for both JAVLN Platform and JAVLN Officetech. This independent security audit…
Cloud-based insurance software company JAVLN has acquired organiseit (OIT), a prominent Australian document management system (DMS) provider. The acquisition follows JAVLN’s recent AUD $6 million capital investment and represents a…
The future of insurance broking is knocking at your door Michael McQueen landed at the NZbrokers Conference in Christchurch this week with insights that had member brokers rethinking their approach…
Why remuneration disclosure breaches increased 695% last year Something significant happened in Australian insurance broking last year. Remuneration disclosure breaches jumped from 42 to 334 cases according to the IBCCC’s 2024…
Server vs. Cloud What every insurance broker needs to know about their technology choice When it comes to choosing technology for your brokerage, the decision between server-based and cloud-based software…
Cloud-based insurance software-as-a-service company JAVLN has secured a AUD$6 million capital investment, supporting the insurtech’s strategic expansion across Australia, accelerated R&D, and entry into new markets. David Leach, CEO of…
By David Leach, CEO, JAVLN Change is hard, but change is good. This simple truth sits at the heart of every digital transformation I've seen in our industry and others…
If you want to be even more awesome than you already are, why not focus on mastering your trade tools? I'm talking about your laptop, mobile phone and software systems…
22 July 2025 Kathryn McClunie, Business Development Manager, JAVLN
Picture this: It's 4:30pm on a Friday, and you're scrambling to find a critical policy document for a client renewal that's due Monday morning. You know you saved it somewhere…
10 July 2025 Kathryn McClunie, Business Development Manager, JAVLN
Unlocking broker potential: How cloud-based document management is a game-changer As insurance brokers, you’re constantly juggling increasing compliance demands, a mountain of administrative tasks, and the crucial need to spend…
The hard truth no one is telling you The insurance broking industry has more software solutions than ever before, yet many brokers can't escape daily administrative tasks that steal time…
Informed Consent Why Australian brokers can't afford to get it wrong With remuneration disclosure breaches surging 695% in the past year, the stakes for compliance, particularly around Informed Consent, have…
Why record-keeping matters for brokers: Dodging compliance documentation dramas Let’s be honest, ‘record-keeping’ probably doesn’t get your heart racing. It sounds a bit like homework, right? But for insurance brokers,…
10 April 2025 Kathryn McClunie, Business Development Manager, JAVLN
We often think of the big-ticket items when considering business investments: new technology hardware, conference attendance, sponsorships or an office refurb. But what about the seemingly less glamorous, yet undeniably…
Leading commercial insurance brokers McKenzie Ross has announced its decision to partner with cloud based policy management software JAVLN. The Melbourne-based firm will join a fast-growing cohort of almost 10,000…
Artificial intelligence (AI) is already woven into our daily lives. Whether it's predicting the fastest route home through traffic, suggesting what to watch on Netflix, what to listen to on…
When Everything Changed Almost ten years ago, as I was about to start an exciting new job, my world turned upside down. The pediatrician called with news that my one-year-old…
Cloud-based policy management software, JAVLN, is excited to announce the appointment of three seasoned leaders to key global roles within the organisation. Ben Rees, appointed as Head of Engineering, brings three…
Webinar recording Discover the future of insurance broking in this insightful webinar featuring industry leaders Dianne Phelan, Group Operations Manager of BJS Group, Irene Kendall, Founder of JALVN Officetech and …
Insurance brokers often rely on spreadsheets to track renewals, manage prospects, follow up on debtors, and more. But are they holding your business back? Spreadsheets serve their purpose, but they’re…
Webinar recording View this free webinar of JAVLN Officetech's Document Management Software (DMS) and workflow capabilities, including seamless integration with JAVLN's policy management system, file navigation, and email integration.
11 December 2024 Kathryn McClunie, Business Development Manager, JAVLN
Insurance brokers in Australia and New Zealand face a constant flow of documents, emails and tasks from clients. Staying organised can feel like a full-time job on its own. If…
05 December 2024 Kathryn McClunie, Business Development Manager, JAVLN
Kathryn McClunie, Business Development Manager, JAVLN. The insurance industry is evolving rapidly, propelled by increasing compliance demands, heightened customer expectations, and the need to maintain profitability. Brokers, especially those still…
05 December 2024 Matt Sealy, Chief Product Officer, JAVLN
By Matt Sealy, Chief ProduIn today’s digital environment, whether your systems are on-premise or cloud-based, data security is essential. With rising cyber threats, ransomware, and data theft, protecting sensitive data…
Moving to the cloud is a big decision, and it’s normal to have concerns. At JAVLN, we’ve heard all the common questions about security, cost, and change, so we’re here…
When choosing between server-based and cloud-based software, cost may be the first consideration. Server-based software may seem more affordable upfront, the long-term costs can add up like an iceberg, hiding…
Cloud technology can help insurers revolutionise productivity, data-driven decision making, customer service and compliance. Outdated tech is preventing insurers from keeping up with the unprecedented change the industry is facing,…
The JAVLN Board has appointed David Leach as the new CEO, from Monday 14 October 2024. David will succeed JAVLN Founder and current CEO, Dale Smith, as he assumes the…
JAVLN, the cloud-based insurance policy management platform, has announced the next stage of its 2023 acquisition of Technosoft Solutions’ document management and workflow software. The well-known Officetech suite of products,…
Data has been the lifeblood of modern businesses across the world for the past 20 years. It’s helped transform entire industries, from agriculture to banking, making organisations more agile, effective,…
A lack of access to clear client data is holding brokers back and making sales and customer policy management less efficient, insurtech JAVLN says. CEO Dale Smith told insuranceNEWS.com.au insured…
By Kathryn McClunie, BDM. Hardly a day goes by without talking to an insurance broker looking for a Customer Relationship Management (CRM) solution. Surprisingly, when I ask brokers what they…
By Dale Smith, CEO JAVLN. The recent federal budget probably left many small businesses across Australia banging their collective heads against a brick wall. While a few tweaks to the…
Insurance Business Australia has released its 2024 global 5-star technology and software providers list, and JAVLN has been featured for the third year in a row. To select the top…
By Dale Smith, CEO, JAVLN Insurance brokers in Australia are at the coalface of a changing world. On the one hand, natural disasters up and down the country are becoming…
JAVLN, the company that’s bringing insurance technology into the 21st century for insurance brokers and underwriting agencies, today announces the appointment of tech veteran and software leader David Leach to…
By Dale Smith, CEO JAVLN The Australian insurance industry has found itself in an interesting position in 2024. After a few years of intense storms, cyclones, flooding and bushfires, more…
The Australian insurance broking industry is at a crucial point in its history. On the one hand, climate disasters are becoming more frequent and severe, with increasing premiums for everyone,…
