Explore Expert Tips and News Tailored for Insurance Brokers

Are you managing 87% of your client files through your email inbox?

22 July 2025 Kathryn McClunie, Business Development Manager, JAVLN

Picture this: It’s 4:30pm on a Friday, and you’re scrambling to find a critical policy document for a client renewal that’s due Monday morning. You know you saved it somewhere…

JAVLN FACTS resource library

17 July 2025 JAVLN

Stay ahead of industry changes and compliance requirements with our comprehensive collection of JAVLN FACTS. Each JAVLN FACTS provides practical insights into critical topics affecting insurance brokers, from record-keeping requirements…

Unlocking broker potential: How cloud-based document management is a game-changer

10 July 2025 Kathryn McClunie, Business Development Manager, JAVLN

As insurance brokers, you’re constantly juggling increasing compliance demands, a mountain of administrative tasks, and the crucial need to spend quality time with your clients. It’s a tough balance, and…

AI + Integration: The broker operating system advantage

26 June 2025 David Leach, CEO JAVLN

The hard truth no one is telling you The insurance broking industry has more software solutions than ever before, yet many brokers can’t escape daily administrative tasks that steal time…

Informed Consent can be straight forward with the right tools

11 June 2025 JAVLN

With Australia’s Informed Consent regulations coming into effect on 10 July 2025, now’s the perfect time to implement smarter processes for client renewals and new business to ensure compliance and…

Why record-keeping matters for brokers: Dodging compliance documentation dramas

25 May 2025 JAVLN

Let’s be honest, ‘record-keeping’ probably doesn’t get your heart racing. It sounds a bit like homework, right? But for insurance brokers, being meticulous with records isn’t about ticking boxes, it’s…

Unlocking unexpected ROI with document management

10 April 2025 Kathryn McClunie, Business Development Manager, JAVLN

We often think of the big-ticket items when considering business investments: new technology hardware, conference attendance, sponsorships or an office refurb. But what about the seemingly less glamorous, yet undeniably…

Securing client data: What brokers need to know about the Essential Eight

21 March 2025 Peter Waring

Insurance brokers face increasing cybersecurity threats as they handle sensitive client data every day. Let’s face it, whether you’re running a small team of five or managing 50 advisors, if…

McKenzie Ross Insurance Brokers Signs onto JAVLN

13 March 2025 JAVLN

Leading commercial insurance brokers McKenzie Ross has announced its decision to partner with cloud based policy management software JAVLN. The Melbourne-based firm will join a fast-growing cohort of almost 10,000…

AI and the future of insurance: why solving the data integration challenge matters

09 March 2025 David Leach, CEO JAVLN

Artificial intelligence (AI) is already woven into our daily lives. Whether it’s predicting the fastest route home through traffic, suggesting what to watch on Netflix, what to listen to on…

Beyond the Policy: The Human Impact of Insurance in Women’s Lives

05 March 2025 Emma Scoringe, CMO, JAVLN

When Everything Changed Almost ten years ago, as I was about to start an exciting new job, my world turned upside down. The pediatrician called with news that my one-year-old…

JAVLN strategic appointments

19 February 2025 JAVLN

Cloud-based policy management software, JAVLN, is excited to announce the appointment of three seasoned leaders to key global roles within the organisation. Ben Rees, appointed as Head of Engineering, brings three…

Webinar: The future of insurance broking, a candid conversation with industry leaders

11 February 2025 JAVLN

Webinar recording Discover the future of insurance broking in this insightful webinar featuring industry leaders Dianne Phelan, Group Operations Manager of BJS Group, Irene Kendall, Founder of JALVN Officetech and …

Say Goodbye to Spreadsheets and start tracking renewals with JAVLN Officetech!

05 February 2025 JAVLN

Insurance brokers often rely on spreadsheets to track renewals, manage prospects, follow up on debtors, and more. But are they holding your business back? Spreadsheets serve their purpose, but they’re…

Webinar: Unlock productivity with JAVLN Officetech – the ultimate broking solution

22 January 2025 JAVLN

Webinar recording View this free webinar of JAVLN Officetech’s Document Management Software (DMS) and workflow capabilities, including seamless integration with JAVLN’s policy management system, file navigation, and email integration.

Why every insurance broker needs a smarter document management system: the benefits of JAVLN Officetech

11 December 2024 Kathryn McClunie, Business Development Manager, JAVLN

Insurance brokers in Australia and New Zealand face a constant flow of documents, emails and tasks from clients. Staying organised can feel like a full-time job on its own. If…

Why Cloud Technology is the Smart Choice for Brokers

05 December 2024 Kathryn McClunie, Business Development Manager, JAVLN

Kathryn McClunie, Business Development Manager, JAVLN. The insurance industry is evolving rapidly, propelled by increasing compliance demands, heightened customer expectations, and the need to maintain profitability. Brokers, especially those still…

Why the Cloud is a Game-Changer for Insurance Broker Security

05 December 2024 Matt Sealy, Chief Product Officer, JAVLN

By Matt Sealy, Chief ProduIn today’s digital environment, whether your systems are on-premise or cloud-based, data security is essential. With rising cyber threats, ransomware, and data theft, protecting sensitive data…

Addressing Your Concerns About Moving to the Cloud

27 November 2024 JAVLN

Moving to the cloud is a big decision, and it’s normal to have concerns. At JAVLN, we’ve heard all the common questions about security, cost, and change, so we’re here…

The Real Cost of On-Premise vs. Cloud Insurance Software

11 November 2024 Emma Scoringe, CMO, JAVLN

When choosing between server-based and cloud-based software, cost may be the first consideration. Server-based software may seem more affordable upfront, the long-term costs can add up like an iceberg, hiding…

A tablet on a table displays a financial dashboard with graphs and data. The table also holds a smartphone, pen, and notebook. Blurred greenery and furniture are visible in the background, suggesting a cozy indoor setting.

Cloud tech SaaS adoption is a turnkey solution for insurance industry challenges

01 November 2024 JAVLN

Cloud technology can help insurers revolutionise productivity, data-driven decision making, customer service and compliance. Outdated tech is preventing insurers from keeping up with the unprecedented change the industry is facing,…

JAVLN announces new CEO appointment for next phase of growth

10 October 2024 JAVLN

The JAVLN Board has appointed David Leach as the new CEO, from Monday 14 October 2024. David will succeed JAVLN Founder and current CEO, Dale Smith, as he assumes the…

Officetech by JAVLN announces refreshed brand and software integration

23 September 2024 JAVLN

JAVLN, the cloud-based insurance policy management platform, has announced the next stage of its 2023 acquisition of Technosoft Solutions’ document management and workflow software. The well-known Officetech suite of products,…

Orange background with white text in the center reading Australian FINTECH.

How data has the potential to reshape the insurance broking industry

23 August 2024 Dale Smith, CEO JAVLN

Data has been the lifeblood of modern businesses across the world for the past 20 years. It’s helped transform entire industries, from agriculture to banking, making organisations more agile, effective,…

Data blindness ‘leaves brokers in dark’

25 July 2024 JAVLN

A lack of access to clear client data is holding brokers back and making sales and customer policy management less efficient, insurtech JAVLN says. CEO Dale Smith told insuranceNEWS.com.au insured…

A man in a suit is sitting at a desk, talking on a smartphone. He is looking at a laptop screen, appearing focused. A coffee cup is on the desk. The background shows a large window with daylight shining through.

Insurance Brokers and CRM: What’s the Real Value?

16 July 2024 JAVLN

By Kathryn McClunie, BDM. Hardly a day goes by without talking to an insurance broker looking for a Customer Relationship Management (CRM) solution. Surprisingly, when I ask brokers what they…

Why technology is making insurance brokers more valuable than ever

05 July 2024 JAVLN

By Dale Smith, CEO JAVLN. The recent federal budget probably left many small businesses across Australia banging their collective heads against a brick wall. While a few tweaks to the…

JAVLN selected as a global 5-star technology and software provider for 2024

04 July 2024 JAVLN

Insurance Business Australia has released its 2024 global 5-star technology and software providers list, and JAVLN has been featured for the third year in a row. To select the top…

Customer service has become a broker’s number one challenge

18 June 2024 JAVLN

By Dale Smith, CEO, JAVLN Insurance brokers in Australia are at the coalface of a changing world. On the one hand, natural disasters up and down the country are becoming…

Two men standing in an office with geometric wall art in the background. One is wearing a black t-shirt, and the other is in a pink button-up shirt with arms crossed. A plant is visible on a table to the right.

JAVLN appoints tech leader David Leach to board of directors

04 June 2024 JAVLN

JAVLN, the company that’s bringing insurance technology into the 21st century for insurance brokers and underwriting agencies, today announces the appointment of tech veteran and software leader David Leach to…